About

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about us

Dear Visitor,

Welcome to our e-commerce shop. We’ve been in business since 1974, and this is e-shop is another new way for us to serve you better. We’ve designed it to be convenient and secure way for you to shop. Rest assured our products are genuine and come with standard warranty.  We will add on new products as we progress, and run attractive promotions.

Do let us know what new products you need, or how we can serve you better. If you have any specific requirement, please email us. Our customer service team will happily assist you.

We appreciate your business and happy shopping!

why choose us?

1.
We know what you want

We are experienced Healthcare company since 1974. We source from only reputable brands. Our business philosophy is guided by the principles of Discipline, Caring Attitude, Work Smart. Our business operations are lean, to pass on cost savings to you. We supply products with US FDA, ISO 13485 or CE mark. We comply with MOH Medical Device registration GDPMD.

2.
Shop with convenience at our e-shop, as we believe you can save time

Of course, you can still email / call / fax / visit our branches. We be happy to serve you. Do visit our e-shop regularly, because we continue to add on new products, and run attractive promotions. If you are buying bulk or going to be our regular customer, drop us a hello note. We will arrange a permanent trading account with you.

3.
Shop with confidence

Our products come with manufacturer warranty and we provide after sales service. Please keep your invoice as proof of purchase, and for us to easily trace your records. Our e-shop is compliant with existing e-commerce security features. We follow and utilize industry standard e-payment gateway fraud control requirements.

testimonials

FAQS

You should start by navigating our e-shop. Click what you like into the shopping cart. At checkout, you can adjust your shortlisted items. Only then do you proceed to shipping charges and online payment. We suggest you have ready your credit/ATM card ready, and your delivery address information.

For easy repeat shopping, we recommend you register an account, so that we have your purchase history and delivery address.

Yes we deliver to any address in Malaysia. East Malaysia postal codes may incur additional charges, which we are keeping as nominal.

We accept most credit cards and internet banking.

Yes. We take the utmost care with the information that you provide us when placing an order on our website.  The server that hosts our shop encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.  During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it. These are approved by our online and banking service providers.

Any complaint in respect of any discrepancies of goods received shall not be considered unless we are notified with seven (7) days from the date of the invoice. Seller shall not be liable for any losses, damage, short expiry, short ship or defect of the product once acknowledged by the buyer.

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